They claim it’s a software problem – but lab testing has proved that the phone really does have an antenna problem:
I’m sorry Apple, but this isn’t good enough. The release of this phone was premature and the significant lack of QA is really quite concerning. At least you can’t delete my blog post like you can all the forum posts on your own forums detailing the problem. The pending software fix will make it look like you have more bars. You’ll still drop calls though – so don’t believe the fix is a proper fix. Also – if a case fixes the problem I reckon Apple should provide them free of charge. Consumers in the UK have the right to have bought a working product after all.
Really, at the moment, it is just an expensive iPod with a great screen. I mean that, the device is stunning to hold and use… it just needs a serious defect addressing.
